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“HIPAA-COMPLIANT” Texting of PHI: The Good. The Bad. The Ugly.
Categories: Health Information Technology, Privacy and Security Law, State and Federal Regulatory Issues, Telehealth and Telemedicine
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By:  Alaap Shah and Ali Lakhani

The Good: 

“Hey Doc, just shoot me a text . . .”

The business case supporting text messaging in a health care environment is compelling - it is mobile, fast, direct, and increases dialogue between physicians and patients as well as streamlines the often inefficient page/callback paradigm that stalls workflows and efficiency in the supply chain of healthcare delivery.  As a growing percentage of the 171 billion monthly text messages in the U.S. are sent by healthcare providers, often containing electronic protected health information (ePHI ...

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