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By: Kara M. Maciel
Today, March 15, marks the effective date of the 2010 ADA Standards for hotels, restaurants, retailers, spas, golf clubs and other places of public accomodation. As we have written about previously, there are several new requirements and obligations that the hospitality industry must implement in order to ensure their properties are compliant with the new regulations. Below are five steps every hospitality owner and operator should consider to avoid costly fines and lawsuits:
1. Implement new reservation policies for blocking off rooms and ensuring ...
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